When you need this service
An online consultation is the fastest way to reach a doctor when you feel unwell in Spain and do not want to lose hours in a crowded A&E or walk-in clinic. It is ideal for travellers, expats and residents dealing with common problems — respiratory infections, urinary infections, skin, eye or ear complaints, migraines, prescription renewals or a medical certificate. If your case turns out to need an in-person examination, the doctor tells you straight away and points you to the right care.
How it works
Everything happens online, in English or Spanish:
- Fill in a short pre-consultation form (3–5 minutes).
- Choose a slot — same-day appointments are usually available.
- Pay €55 securely online via Stripe.
- The doctor calls you on WhatsApp at your scheduled time.
- Your prescription or certificate arrives by email.
What you get
Each consultation lasts up to 15 minutes — real time to explain your symptoms and understand your treatment. Where clinically appropriate, you receive a private prescription through REMPE (Spain’s official electronic prescription system, valid in any Spanish pharmacy) and a medical certificate or sick note. The fee is a flat €55 with no hidden costs, and your receipt is sent automatically by Stripe. This is a private medical service and not an emergency line — in an emergency, call 112.